Cancellation policy summer 2026:

  • 30 days prior to arrival: 0% - The deposit will be valid for a future stay
  • from 29 to 8 days prior to arrival: 50% of the amount of your reservation
  • from 7 days prior to arrival or no show: 100% of the amount of your reservation

Prices are shown without the tourist tax of 5,00 € per person and day (aged 14 years and over), payable on departure.

  • Discount 3rd and 4th bed in the same room: 20 %
  • Additional beds for children:
    - until 1,9 years free, meals excluded
    (in August 30,00 € per day without meals)
    - from 2 - 6 years 50 % discount
    - from 7 - 12 years 30 % discount
     
  • Classic room: 20 - 25 m² 
  • Superior room: 30 - 40 m² 
  • Superior deluxe room: 30 - 40 m²
  • Junior suite: 30 - 40 m²

Included services

  • Welcome drink 
  • Rich breakfast buffet 
  • 5 course evening dinner with wide choice (only with chosen halfboard treatment)
  • Use of our indoor swimming-pool (water 32 °C) 
  • Finnish sauna 
  • Steam bath 
  • Infrared cabin
  • Kneipp bath 
  • Jacuzzi (inside and outside)
  • Fitness room 
  • Use of tennis courts of Ortisei 
  • Free internet in the whole hotel

Plus

  • from Monday until Friday hiking tours with our guide Lukas 
  • Val Gardena Active programm www.valgardena-active.com 
  • Free mountain bike hire directly in our hotel
  • E-bike tours in collaboration with the Mtb School of Ortisei
  • Ice skating at the ice rink of Selva 
  • A plushy bathrobe and bath slippers for the duration of your stay

At extra cost

  • Beauty programmes, solarium, massage, haybath, etc. 
  • Drinks in the restaurant and at the bar 
  • Wine tastings in our cellar 
  • Babysitting on request 
  • Parking in our garage costs 11,00 € per night 

Surcharges

  • Superior room for single use: 80 % 
  • Single room with balcony: 20 %
  • Full board 35,00 € per person and day

Ready to go?

Planning your holiday

At the Hotel Genziana in Ortisei in the Val Gardena, making your dream come true is easier than you think.  In only a few brief steps, you can book a short escape from the city or plan a long, pleasant holiday in the marvellous Dolomites - a UNESCO Humanity Heritage Site.  Here's all the information you need… let your dream begin!